Average customer review: (4.2 Stars)
Number of reviews: 296
Anonymous from Boston, Massachusetts
LESS THAN THE ORIGINAL
The new version lacked the splendor of the original. Also, the orchestra drowned out the dialogue and the singing. Enjoyed the night out, but was a little disappointed with this version. Sorry to say it was not as I remembered the past few times I attended this play in other years..
Anonymous from Dallas, Texas
Have seen Phantom every time it came to Dallas. Saw Crawford in LA. Seen Phantom all over the US.I HATED THIS PRODUCTION!. Has the director never seen Phantom? Do the actors not know the words? We do damnit and we know each inflection on every word. They hit 25% of them correctly. NO EMOTION! For God's sake this is a love story. NO boat on the lake , no rising chandeliers. They were 5 feet apart when Phantom says, "turn your head away..". He wasn't close to her the entire time. If you want to see Vinnie Barbarino play Phantom in high school, this is the play for you. There are so many key things changed or removed from this play, it's not worth going to see if you have ANY memories of a real Phantom performance. The orchestra was superb. Missed only one trumpet note. The sound quality was worse than a high school musical. Phantom's opening number in his lair is pathetic. If I came home and found my wife in bed with another man, I'd still be less pissed than I am now.
Anonymous from Oklahoma City, Oklahoma
Love the original but this one makes a mockery of the work. The voices were just noise...could not understand a word.
Patricia Vaughn from Dallas, Texas
NOT THE BEST PERFORMANCE
I attended this show last night. It was good, but certainly not great. Disappointed.
Jim from San Antonio, Texas
DISAPPOINTING - STILL ANREW LLOYD WEBBER MUSIC THOUGH
We have seen productions all over the world, this was by far the most disappointing. Stage scenes were lacking in grandeur and actor movements often seemed contrived rather than flow with the scene. Sat in balcony and music overpowered Christine's singing. Could hear Phantom sing, but again not soaring. Restaged Masquerade was well short of earlier stagings on a grand staircase. Scene on roof of Opera House was dismal - if you were not aware of plot, you would not realize it was a rooftop. Worth seeing if you haven't seen before, likely disappointed if you have seen earlier productions.
Hard truth from Portland, Oregon
The cast had some strong voices, but they all sang too fast. “All I ask ask of you” needs to Have passion and love. There was no chemistry between them. Christine is torn between the Phantom and her lover. Didn’t showcase that well. Raoul’s voice was too naizel for his character. Christine was too short and didn’t fit the roll. She had a good voice. The sets where great but we walked away during intermission.
Phantom Fan from Portland, Oregon
I have to say that this last performance of Phantom of the Opera was VERY disappointing. Having seen it 15+ times from L.A. to Las Vegas to Portland, this production fell flat. Not only did they make major changes to the sets (boat ride to the labyrinth, staircase in the Masquerade ball, office of the opera owners???, and most of all, the Chandelier!!) those things that make a statement weren't there. I think they were trying to save money this time around. Costumes weren't as elaborate either. But the REAL disappointment was that they changed the ENDING!! All this being said, the singing by everyone was good and the orchestra was great I think I'll pass on this the next time it comes to the Keller. The price of an orchestra seat wasn't worth it this time. But if you've never seen it before, you won't know the difference. So enjoy.
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