An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

Phantom of the Opera Reviews

Broadway FavoritesBroadway ShowsMusicalsTony Winner Romantic RelationshipsClassic

Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 290



3.0 star rating Basilbrush from Toronto, Ontario


Attended June 19th. Phantom -AWESOME. Raoul - AWESOME. The comedy of the opera owners was hilarious - they all did a great job and the stage effects and management was fabulous. Unfortunately on the evening we had tickets Christine was replaced with a substitute and she was awful. Off tune. Totally the wrong type of voice for Christine...she should be 'pure' not 'warbly'. That actress would have been perfect as Carlotta, but definitely shouldn't have been cast even as a backup for Christine. Even Carlotta sounded better than her. It was a real let down. My all-time favourite musical. The phantom and Raoul were really, really good, as was the rest of the cast and the staging. This would have been a 5 for me if not for the poor performance of Christine's replacement. Ultimately I begrudge the 100s of $ spent on the tickets because Christine's songs are some of what makes this musical one I will attend again and again.

4.0 star rating D Curtis from Derby, UK


We stayed in Manhattan for three days during Thanksgiving week (20-23 Nov 2006) and decided to see Phantom of the Opera at the Majestic. There were only 7 seats left when we booked on the day before seeing the show. We had seats in the rear mezzanine, but being steeply tiered, could see the stage very clearly. The performance was very good and we would recommend it to others. The set, costumes and singing were magnificent and despite the music being very familiar, was throughly entertaining. My only concern was the huge crush of people trying to leave at the end of the show - the limited exit routes would not have passed a Health & Safety Audit in the UK!

4.0 star rating Taylor from Toledo, OH USA


My first time in New York City and I topped it off with Phantom of the Opera. It was really well planned out and really well done. Im in theatre myself and I really like the experience up on the stage acting. Before I went to see it on Broadway I watched the movie many times in the Band room at my high school. I would have to say its a lot different on stage than in the movie. I would have to say that Phantom of the Opera on broadway is much better

4.0 star rating Anonymous from New York


I was very excite to go and experience my first broadway show ever in nyc. I have to say the show itself was very good, it kept my attention through out the show. The theater was disappointing, the seating was very small and narrow, my husband is not a big guy and yet he had to stretch his legs towards my side to keep from bumping the head of the person in front of us. The biggest complain we have is the staff of the theater, they were rude and pushy. When I asked for direction for the seating, the lady sounded very impatient and arrogant. When the show was over, the gentlemen who was directing us out was commenting everyone like a hurdle of animals, yelling across and saying: "hurry up, I want to go home sometime tonight and I have a cleaning crew coming, hurry!!!" Excuse us but I paid good money for the show and that was no way of treating the customers like that, and that somewhat killed my experience for the evening.

4.0 star rating Alexa Smith from Opelika, Alabama


This production would be impossible to follow if you didn't already know the story. So many gaps in the storyline. Assuming you know the story and just want to hear the songs performed, it was fantastic! Everything from the performers on stage, to the costumes, to the staging itself was a delight for the senses.

4.0 star rating Sarah Francmer from Chicago, Illinois


First off, I just have to say that Cooper Grodin (Phantom) has the voice that will warm the cold off of your frostbitten cheeks and melt your heart into a puddle of pure satisfaction. That man can sing! The rest of the cast did not fall short. Julia Udine (Christine) is very talented and likable. The choreography was impressive, the singing was phenomenal, (although a bit enigmatic at some parts), and the set was unbelievable. The small changes made to the plot are refreshing and entertaining. However, I did not feel a strong emotional bond between the Phantom and Christine, and between Christine and Raul. (Ben Jacoby). I didn't feel as if Raul and Christine passionately loved each other, or that Christine thought of the Phantom as anything else but a creep. Also, for a Phantom newbie, like my fiancé, some parts were confusing. I had to explain during intermission. Overall, a fantastic play! My sister went with her middle school choir, she loved it! I Recommend this for your family!

4.0 star rating Anonymous from Lexington, KY USA


Okay, I know we were in NYC, but seriously! A floor attendant was barking orders at theater patrons like a bad teacher trying to control the classroom by screaming at the poor students. His performance, was unfortunatley, the one I remembered the most. Please reconsider your technics for audience control. As for the REAL performers, "BRAVO". It was "Phantastic".

What you thought

Seen Phantom of the Opera? Loved it? Hated it?

Help your fellow New York City Theater visitors by leaving the first review. Everyone will love you for it, we promise!

Write a review now

About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

Next available performances

Thu, Jan 23


Fri, Jan 24



Sat, Jan 25


Sun, Jan 26



Mon, Jan 27



Tue, Jan 28



Wed, Jan 29



View all times and dates


Venue home

Venue home







Additional Information

seating chart
SeatingSeating map

Spread the word

Sound good to you? Share this page on social media and let your friends know about Phantom of the Opera at Majestic Theater.

Get the T-shirt

Official Phantom of the Opera broadway souvenir merchandise

Please note: The term Majestic Theater and/or Phantom of the Opera as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Majestic Theater and/or Phantom of the Opera and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Majestic Theater and/or Phantom of the Opera and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.