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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296



4.5 star rating DM from Pennsylvania,USA


My wife and I had the pleasure of seeing and experiencing Phantom at the Majestic on Broadway on March 30th. The show was truly unforgettable and most rewarding. Unfortunately, the sales pitch, and advertisement that followed the standing ovation asking for donations supporting AIDS research with tempting posters, pins, and matching carry bags literally robbed us of the pleasure of leaving the theatre with the theatre experience of the production. I am truly saddened that the commercialism for causes has invaded Broadway in such a manner. My wife and I are supporters for many causes and appreciate the need for donations, but there must be a better way to get the money from viewers. We experienced the same "cause" when we saw Porgie and Bess, but the request for donations seemed to be less invasive. I will give donations to many causes, but on that day, we did not participate--I felt used and cheated, and disappointed.

5.0 star rating Judy from San Antonio, Texas


I'm shocked reading the terrible reviews others have posted, as I absolutely LOVED this production! Everything was wonderful, from acting to singing to dancing to costume design to direction, staging, and set design! We sat at the back right of the orchestra in row DD and DID understand what they were saying. My whole family (including an 8 year old boy who adored it) left feeling so glad to have been able a show of this caliber in San Antonio. I could not have been happier with our experience.

4.5 star rating Bwaygirl from Somewhere


The Phantom of the Opera is one of Broadway's best. The music is wonderful and the costumes, sets, etc. are all fantastic. Go see this show. You won't be disappointed!

3.0 star rating Sam from Seattle, Washington


I saw the show at the Paramount in Seattle on August 12. I took my wife who has never seen it. We were both very excited. I want to first start with compliments. The Paramount is epic. Love the venue. They stage production was impressive, Very well done. However, Masquerade was not. It was small, dark, and fell very short of the grandeur the scene requires. Also, the story was hard to follow. It was like a cliff note performance. However, the worst part was the sound. It was way too quiet on the mezzanine making the story even harder to follow. We left the show early. Overall, I was not happy with the overall production or the sound quality. The cast was amazing. Songs were well sung and the cast did a flawless job.

3.0 star rating Candace L. from San Francisco, California


Went with a group of friends who have all seen multiple past performances in previous years. We were all unimpressed with the production from the singing to the costumes. This was very disappointing as we were all excited to see the play again. Emma Grimsley as Christine Daae was very good but we felt the roles of The Phantom & Raoul were not up to par. For the price of the tickets, I expected a much more professional performance. The production felt a little amateur compared to past productions of Phantom.

4.0 star rating Steve Wayne from Rossford, Ohio


Excellent performance. The set was fabulous, especially for a traveling show. Second time seeing Phantom. The 1st time was about 10 years ago in Toronto.

3.0 star rating Tim from Portland, Oregon


Having seen this show several times in multiple places, I was deeply disappointed and would have to consider this mediocre at best. The cast, while passable if one were performing locally, failed to bring the romantic flair and melancholy that is associated with the Phantom of the Opera. The Phantom, while his voice was nice, had a severe saliva issue that would cause constant projected sprays throughout the show. In fact, moments where the Phantom leaned down during scenes, small globs of spit would drop to the floor or set beneath. This, for me, proved very distracting and scenes between he and Christine seemed to play out with this issue in mind, thus removing any sense of chemistry throughout the sets. The show felt disjointed, Rauol seemed more a schoolboy learning his parts for a highschool play, and many of the other of the cast made you feel like you were at Disneyworld watching an outdoor rendition of Beauty and the Beast while munching on popcorn. Disappointed!

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About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

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