CORONAVIRUS: Latest updates here.

An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

Phantom of the Opera Reviews

Broadway FavoritesBroadway ShowsMusicalsTony WinnersValentines Day

Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 298

Page:12345678910111213141516171819202122232425262728293031323334353637383940414243All

Sort:

2.0 star rating Hard truth from Portland, Oregon

SO DISAPPOINTING!

The cast had some strong voices, but they all sang too fast. “All I ask ask of you” needs to Have passion and love. There was no chemistry between them. Christine is torn between the Phantom and her lover. Didn’t showcase that well. Raoul’s voice was too naizel for his character. Christine was too short and didn’t fit the roll. She had a good voice. The sets where great but we walked away during intermission.

2.0 star rating Phantom Fan from Portland, Oregon

DISAPPOINTED

I have to say that this last performance of Phantom of the Opera was VERY disappointing. Having seen it 15+ times from L.A. to Las Vegas to Portland, this production fell flat. Not only did they make major changes to the sets (boat ride to the labyrinth, staircase in the Masquerade ball, office of the opera owners???, and most of all, the Chandelier!!) those things that make a statement weren't there. I think they were trying to save money this time around. Costumes weren't as elaborate either. But the REAL disappointment was that they changed the ENDING!! All this being said, the singing by everyone was good and the orchestra was great I think I'll pass on this the next time it comes to the Keller. The price of an orchestra seat wasn't worth it this time. But if you've never seen it before, you won't know the difference. So enjoy.

2.0 star rating The Duchess from New Orleans, Louisiana

VERY DISAPPOINTING

This is my fourth viewing of the stage play and was by far the worst. The three previous productions were superior in every way. The actors did not project their voices adequately and even though I had a decent seat, I missed a great deal of the dialogue. I knew Mme Giry's relationship with the Phantom because I had read the book, But I certainly wouldn't have picked it up from what she mumbled on stage. The singing voices, except for Carlotta, were poor although the costumes were splendid. The boat ride through the mist was severely truncated by all the scenery on the stage and the scope and grandeur that should characterize the sets were lacking. The performance in general was lackluster. This is my favorite musical and I hate for my last encounter with the music of the night to have been so disappointing. I wouldn't take anyone to see this show although it is suitable for tweens and up and for mothers of a certain age,

2.0 star rating NB from Providence, Rhode Island

NOT WHAT I EXPECTED

I was happy to see this was coming to Providence, couldn't wait to see it again after over 10 years. I wasn't happy, this wasn't as engaging as the last time I saw it. Some of the new sets were fine, others looked cheap. Some scenes felt like they were rushed. Usually the ending makes you feel bad for the Phantom but not this one, I never had that feeling. The Phantom sang well but was not believable plus he was way to tall. Something just didn't feel right. Last time I left with a fond memory of the show, this one I will forget quickly. Bottom line,,if it is your first time seeing it you may like it, if you saw it before you may be disappointed.

2.0 star rating Morgan from Cleveland, Ohio

EH

Pros: great orchestra, great pyrotechnics, phantom was a great singer, the chandelier was very impressive. Cons: Where do i start, the woman who played Christine had no emotion or power behind her voice, the phantom wasnt great at acting, a few VERY unnecesarry changes to the show including singing and stage setups, ie. The Masquerade scene didnt have stairs, the main focus of the scene and the song. The cast didnt have as grand of costumes as others i have seen for the scene and the phantom didnt have his iconic large skull mask. The phantoms lair was nowhere near as impressive as most setups and it was very obvious where he disappered to at the end, unfortunate they did not use the normal chair. The phantom never came down in the statues at the top of the stage like the normal version and the whole play felt rushed and unemotional. Definatley not a show to remember.

2.0 star rating D from Cleveland, Ohio

SO DISAPPOINTED!!!

I have seen Phantom in Toronto with Colm Wilkinson, three times on Broadway, and three times in Cleveland. I was so disappointed that my son, who was seeing it for the first time, saw this production. It lacked the drama and the feeling that has always been a part of every production. I missed the Phantom taking Christine down the ramps, for lack of a better word, into his lair and the candelabras that rose from the floor. I missed the stairs and the costumes during Masquerade, including the Phantom's dramatic costume and entrance. I missed the Phantom atop of the audience right before intermission. There was none of the Phantom wanting to make Christine his bride, no final scene in the chair. There was none of the pain that was evident with former Phantoms. Why was the Phantom all over the floor? The songs were rushed and nothing felt believable. I am obviously a huge fan of the show, but would not ever return to see this production. Why mess with perfection?

2.0 star rating Jack Desmondi from Cleveland, Ohio

WELL SUNG, BUT PRODUCTION PRODUCTION DESIGN LEFT A LOT TO BE DESIRED.

I've heard comments from some as to the lack of talent of the cast, but I thought all the major folks sang there parts very well. Particularly the actor playing Raoul. That said, the production itself was pretty lackluster and cramped as it was jammed into the State Theatre and not spacious Connor Theatre. Hardly worth the price, though the place was jammed for a Saturday Matineeq

What you thought

Seen Phantom of the Opera? Loved it? Hated it?

Help your fellow New York City Theater visitors by leaving the first review. Everyone will love you for it, we promise!

Write a review now

About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

Next available performances

Fri, Oct 22

-

$220

Sat, Oct 23

-

$135

Sun, Oct 24

-

$110

Mon, Oct 25

-

$95

Tue, Oct 26

-

-

Wed, Oct 27

-

$65

Thu, Oct 28

$65

View all times and dates

Nearby

Venue home

Venue home

location

Location

restaurantsDiningRestaurants
hotels

Hotels

Additional Information

seating chart
SeatingSeating map

Spread the word

Sound good to you? Share this page on social media and let your friends know about Phantom of the Opera at Majestic Theater.

Get the T-shirt

Official Phantom of the Opera broadway souvenir merchandise

Please note: The term Majestic Theater and/or Phantom of the Opera as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Majestic Theater and/or Phantom of the Opera and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Majestic Theater and/or Phantom of the Opera and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.