An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

Phantom of the Opera Reviews

Broadway FavoritesBroadway ShowsMusicalsTony WinnersValentines Day

Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296



3.0 star rating Tatiana from Los Angeles, California


We were disappointed. I saw Phantom three times before, and this is the weakest one. Derrick Davis was a very convincing Phantom. However, Raoul (played by Jordan Craig) was a disaster. His good looks did not help him much... every time Jordan opened his mouth to sing, I had a feeling that someone is choking him from behind.

2.0 star rating Sue Johnson from Los Angeles, California


This was a disappointment. The singing, acting and orchestra all amazing, the set and production a cheap rendition of what use to be an amazing show. I would never pay 165.00 + for tickets to see this. Nothing like the original set. I hope they return to the old set and production. Simple back drops for what use to be wonderful set designs to create the scene so you could become complete absorbed into the story, It was like watching a rehearsal. Thumbs down. Cheap set and stage (but talented actors and beautiful voices).

5.0 star rating Ingrid Martin from Los Angeles, California


I never get tired of seeing this wonderful production. My daughters and I went last week and we were not disappointed. The set designs were amazing and the music was incredible! The whole production still moved me to chills. The actors were so convincing that you believed you were in the opera house watching them perform! I would definitely go back and see this production again and again. Thank you Pantages for bring back the Phantom of the Opera!!!

5.0 star rating Heidi Hinz from Los Angeles, California


6/15/19 First time to see the play and we loved it!! The cast was amazing!!!! Could of listened to Christine forever. Amazing talent!, and so were the speciall effects! Had substitute. Phantom and he was marvelous! Simply marvelous!!!!!! A lot of eateries close to walk and loved our seats!! Theater is wonderful!! Cannot wait to go back !!!!!

3.0 star rating E from Los Angeles, California


I've seen the Phantom 3 times, the last in 2011 in New York, the other in Vegas in 2006. Both of those shows were amazing and gave goosebumps. This one had the potential, but fell short thanks to the urge to murder Christine! She seemed to sing through her nose, or be one of those people who smile with every word they say, ruining the sounds they make. I actually liked Carlotta more than Christine! Usually I can't stand her! WTF?! You're supposed to love Christine, to support her when everyone else is against her and be afraid for her when the Phantom is terrorizing her. This time, I was hoping they would change the end so the Phantom and Raoul would gleefully bludgeon her and have a beer together talking smack about her the while! Also, what is with all the jokes? I love comedy, but it has no place in this show!! Also, no chandelier crashing down? Boo. At least the Phantom himself was amazing, best actor I've seen in that role to date. If anything saved the show, it was him.

3.0 star rating POTO Fan from Los Angeles, California


Watched this at the Pantages Hollywood, June 2019. Having seen POTO numerous times in LA and San Francisco, I would call this production "average." The sound levels were way off, with the lows totally overpowering Christine's voice. Also, several changes were made to the staging by director Laurence Connor. Some were great, including the use of a massive revolving wall for several set pieces. However, other artistic choices were less successful. Connor stated in an interview that he wanted to focus more on the Phantom as a real man rather than as a mysterious, magical figure. But grounding everything in reality strips the story of its beloved mystical quality. As such, Derrick Davis as the Phantom leans heavier on the "father figure" side, making the whole love-triangle less compelling. And over-reliance on that revolving wall comes at the expense of utilizing height elsewhere to tell the story (e.g. the opera house roof, the graveyard, etc.). Also, there's a fist fight.

3.0 star rating Laurel from Costa Mesa, California


We saw the show in Costa Mesa on opening night, July 10th. The orchestra was way too loud. The Phantom's voice was outstanding. Christine's voice could not out sing the orchestra. Her voice is just not powerful enough, so the moments when she should just soar the songs, did not happen. I actually liked her lower voice better. The longer she sang the more strident the upper voice became. Still enjoyable. The good news is there are four people singing the role, so if you attend after July 14th, you may have a totally different experience.

What you thought

Seen Phantom of the Opera? Loved it? Hated it?

Help your fellow New York City Theater visitors by leaving the first review. Everyone will love you for it, we promise!

Write a review now

About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

Next available performances

Sat, Feb 22


Sun, Feb 23



Mon, Feb 24



Tue, Feb 25



Wed, Feb 26



Thu, Feb 27


Fri, Feb 28



View all times and dates


Venue home

Venue home







Additional Information

seating chart
SeatingSeating map

Spread the word

Sound good to you? Share this page on social media and let your friends know about Phantom of the Opera at Majestic Theater.

Get the T-shirt

Official Phantom of the Opera broadway souvenir merchandise

Please note: The term Majestic Theater and/or Phantom of the Opera as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Majestic Theater and/or Phantom of the Opera and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Majestic Theater and/or Phantom of the Opera and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.