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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296



3.0 star rating Samantha from Leesburg, FL USA


Having seen Phantom on tour in both Orlando and Ft. Lauderdale I was so excited to finally see it on has been a dream of mine. The performance was good--but upon leaving the theatre I was very disappointed--it literally ruined the show. Rude staff basically kicked us out while the orchestra played at the the tune of staff literally yelling "turn off your cameras" repeatedly (this could have been handled with much more class)--I stayed and listened to both touring orchestras--something that I thoroughly enjoy and looked forward to this time--with the cast out & about speaking to patrons. I expected a more professional and refined experience from New York. It really was a disappointment. The touring group in both cases was so much more professional. I am still amazed...saw it on Friday--8/14/09. I am from a small town in Central FL...I don't have super high expectations, but this was a major let down.

3.0 star rating Critic from Memphis, TN USA


While I love the "Phantom" I must admit I was a bit disappointed. I have read this book 15 times, seen a recording of the original cast 55 times, and watched the movie more times than I can count. While the performance that I went to seemed to have no emotion in it. I know every line, every word, and every part of this play and i must say I could do a better job then what I saw. The actress that played Christine seemed to force her voice to a point of it being unhealthy and unnecessary. The Phantom was not as much as a failure; by the fact that his phrasing was off and the breathing seemed shallow he was okay. The rest of the cast just looked flat out tired and sluggish like they had been out drinking earlier and not tried to put on their best performance. In the overall point of this review is that I a young critic have been disappointed by the legendary "Phantom of the Opera".

3.0 star rating George Tasichu from Omaha, Nebraska


Was excited to see it again, bought tickets in the Loge, Excellent seats, beautiful venue. then it started... very hard to understand the speaking parts and some of the songs, Christine got better as the show went on, Raoul should stay at high school musicals, he was very unemotional and off key, Phantom was excellent. Carlotta, Piangi, Firman and Andre were just as disappointing as the rest. I hope it was just opening night jitters

2.0 star rating Phantom Fan from Portland, Oregon


I have to say that this last performance of Phantom of the Opera was VERY disappointing. Having seen it 15+ times from L.A. to Las Vegas to Portland, this production fell flat. Not only did they make major changes to the sets (boat ride to the labyrinth, staircase in the Masquerade ball, office of the opera owners???, and most of all, the Chandelier!!) those things that make a statement weren't there. I think they were trying to save money this time around. Costumes weren't as elaborate either. But the REAL disappointment was that they changed the ENDING!! All this being said, the singing by everyone was good and the orchestra was great I think I'll pass on this the next time it comes to the Keller. The price of an orchestra seat wasn't worth it this time. But if you've never seen it before, you won't know the difference. So enjoy.

2.0 star rating Hard truth from Portland, Oregon


The cast had some strong voices, but they all sang too fast. “All I ask ask of you” needs to Have passion and love. There was no chemistry between them. Christine is torn between the Phantom and her lover. Didn’t showcase that well. Raoul’s voice was too naizel for his character. Christine was too short and didn’t fit the roll. She had a good voice. The sets where great but we walked away during intermission.

2.0 star rating Sad in Pulaski :( from Appleton, Wisconsin


So sorry for the negative review, but the tickets are an investment and I do not feel I spent my time wisely. This should have been advertised better about the new version. This is my favorite play and I have been boasting about this to my friend for years. I was so excited when it was playing in Appleton that we made it a girl’s weekend. I was so taken back with a totally different beginning. My friend stated by the second half that she was having a hard time following it. I said, “I can believe it, if I didn’t know the story, I would be lost too.” It felt like a high school music class rendition. I did not have any emotional response other than waiting for SOMETHING to spark that familiar resounding orchestra and voice that used to take my breath away. I don’t blame the actors who work so hard to put together a version of who’s ever vision this was. If this is a pilot, I vote NO! Bring back the passion!

2.5 star rating Anonymous from New York, New York


I hate saying it but nothing stunning here. I am a huge fan of Phantom of the Opera and this performance significantly fell short of expectations. They used a significantly wet mix for the mics which wreaked of reverb rather than letting the hall do it naturally. They cut the Phantom's mic off one line early at one point. When the Phantom takes Christine to his dungeon of sorts the first time the two disappear below the stage and then immediately reappear above on a bridge of sorts - obviously doubles. The audio perspective clearly changed so either the performers were singing under the stage in a very closed-in space, or a recording was used that also had closed-in characteristics - either way I could tell something was wrong. To make things worse the doubles had some trouble synching up to the other actors/recording with their lips. Tons more wrong but not enough characters left. The Phantom was probably the only unquestionably good aspect about the show.

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