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Average customer review: (4.2 Stars)
Number of reviews: 297
William T. from Dallas, Texas
HIT & MISS
I've only seen one other production of this show, many years ago, & all I recall was that it was a bit of an anti-climax. I admit to having been spoiled by the original cast recording, and Michael Crawford 's Phantom is a hard act to follow. This was a decent enough production, but there were some changes that I didn't care for. The "Masquerade" sequence had no grand staircase, no exotic masqueraders and the Phantom's "Red Death" was not represented in the traditional way. Cooper Grodin's Phantom left me somewhat cold. He was trying too hard to be dark & menacing, & was lacking as a "sympathetic" Phantom, which is essential to the character. Some of his gestures were reminiscent of John Barrymore, amusingly enough. The singing from most of the principals sounded too "American"...Too many harsh "R's" and such. There were subtle-but-noticeable changes in libretto & stage direction which were disappointing to anyone who knows the show well. Overall, very good, but not great.
Ali M from Manchester, UK
WHERE'S THE POWER???
I saw The Phantom Of The Opera on April 7th and the show in itself was the most amazing thing I've ever seen, but where were the voices??? As a 17 year old I should have very little trouble hearing the performance from the front mezzanine but somehow it was mostly inaudible. The audible parts where however amazing, and as for Raoul (the actors name escapes me) 10/10!!! He was truly excellent. Unfortunately Howard Mcgillin was not on that night but alas, I would like to see it again!
Nikkita from usa
Anonymous from Chicago, Il
The 2 main characters were really great - wonderful acting & voices, but whenever the rest of the cast sang together, you couldn't understand a word of it - just musical noise. Very disappointing.
Samantha from Leesburg, FL USA
PHANTOM OF THE OPERA
Having seen Phantom on tour in both Orlando and Ft. Lauderdale I was so excited to finally see it on Broadway..it has been a dream of mine. The performance was good--but upon leaving the theatre I was very disappointed--it literally ruined the show. Rude staff basically kicked us out while the orchestra played at the end...to the tune of staff literally yelling "turn off your cameras" repeatedly (this could have been handled with much more class)--I stayed and listened to both touring orchestras--something that I thoroughly enjoy and looked forward to this time--with the cast out & about speaking to patrons. I expected a more professional and refined experience from New York. It really was a disappointment. The touring group in both cases was so much more professional. I am still amazed...saw it on Friday--8/14/09. I am from a small town in Central FL...I don't have super high expectations, but this was a major let down.
Critic from Memphis, TN USA
YOUNG CRITIC'S POINT OF VIEW
While I love the "Phantom" I must admit I was a bit disappointed. I have read this book 15 times, seen a recording of the original cast 55 times, and watched the movie more times than I can count. While the performance that I went to seemed to have no emotion in it. I know every line, every word, and every part of this play and i must say I could do a better job then what I saw. The actress that played Christine seemed to force her voice to a point of it being unhealthy and unnecessary. The Phantom was not as much as a failure; by the fact that his phrasing was off and the breathing seemed shallow he was okay. The rest of the cast just looked flat out tired and sluggish like they had been out drinking earlier and not tried to put on their best performance. In the overall point of this review is that I a young critic have been disappointed by the legendary "Phantom of the Opera".
Anonymous from Minneapolis, Minnesota
THE NEW CHANGES ARE DISAPPOINTING
If you've never seen the original Phantom of the Opera, you'll likely enjoy the experience not knowing what you're really missing. Those however that have attended previously will be disappointed with the changes, especially the Masqureade scene. It went from an amazing spectacle to nothing noteworthy . Performers & orchestra did fantastic. I enjoyed Mark Campbell as Phantom. Some of the changes though seem to have caused a lack of passion/connection between the characters. I usually attend a few times when Phantom is in town, once will be enough with the "new" version.
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