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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 298



3.0 star rating Laurel from Costa Mesa, California


We saw the show in Costa Mesa on opening night, July 10th. The orchestra was way too loud. The Phantom's voice was outstanding. Christine's voice could not out sing the orchestra. Her voice is just not powerful enough, so the moments when she should just soar the songs, did not happen. I actually liked her lower voice better. The longer she sang the more strident the upper voice became. Still enjoyable. The good news is there are four people singing the role, so if you attend after July 14th, you may have a totally different experience.

3.0 star rating Trac K from Honolulu, Hawaii


I saw it several years ago. Liked it better the first time, but overall good show.

3.0 star rating TT from Denver, Colorado


Saw this 'new improved' version on it's second day, a matinee. What a disappointing production. For some reason, the entire stage wasn't used, it seemed to be 'shrunk' by about 1/3. You could see both the characters as well as those moving the sets come and go from the stage on each side. Abbreviating the stage means that the staircase in the Mascarade scene is not included. The chandelier does not move.... the costumes were not special, the sets were underwhelming. I've seen the Phantom 5-6 times at venues in both Denver and LA. This honestly seemed more like a high school production than a Broadway show. At $100 for a matinee proformance, I do not recommend this particular production.

3.0 star rating Anne Harmati from Toronto, Ontario


I was disappointed, I went with a friend , she saw the show twice and I spoke to her and someone else so I was so excited to see it . Unfortunately, both her and I were very disappointed, myself because of the hype from people who saw the original casting , and she was much more disappointed because she did see the original and felt she was in a low budget rendition of the original . Why is it bringing in the same or more money and giving is a cheaper show? I would not recommend this show for to a person who saw the older version , maybe just to a novice watcher of opera , all it is is a cheap imitation that does not give the talent of the show enough to work with , the settings were not as extravagant and I have to give it a thumbs down . Seating was good and there are abundant choices of restaurants near by .

3.0 star rating Franklin Macdonald from Charlottetown PEI


I have experienced the phantom in NYC, London and in Toronto many times and I must say that this new production is the worst. Derrick Davis is a terrible Phantom. He overacts some of the scenes, shows little emotion that makes us believe he is in love with Christine and his singing sounds forced. Emma Grimsley has a beautiful voice but again she just has no passion in her delivery. Jordan Craig portays Raoul as someone we would hate instead of love. To tell you the truth the best performer was Kathryn McCreary playing Carlotta. She has a magnificent voice and portays the character the was it was meant to be portrayed. I was impressed by the props. Some of the best I have ever seen in a POTO performance. The stairs coming out of the wall down to his lair was genius and the masquerade ballroom was superb. I did miss seeing the phantom come down the grand staircase as his entrance in that scene was lackluster. Overall it was a good show but just not a great one.

2.5 star rating Geoff and Pauline Wanstall from England


My husband and I have seen Phantom three times in London plus the film and this production was certainly not a patch on the London one. We felt that some of the performers were rather lack lustre, the music was a terrible let down - where was the wonderful crescendo at the beginning? The sound was pretty awful and I have heard better singers than the woman who played Christine in our local amateur theatre. Andrew Lloyd Webber would be horrified if he saw this production as it is now. We also thought that some of the theatre staff were extremely rude to the paying customers, shouting at them to sit down in their seats! They should be taught some manners! It just wouldn't happen in London! Perhaps the director should head down to see the production of Curtains where the cast are so enthusiastic and you can hear every word spoken and sung.

2.5 star rating Carl from Pennsylvania


I saw Phantom 12 years ago, and I was actually hooked on theater since. Fast forward 2008 (I know I am late on writing this). I was extremely excited for my fiance to to experience Phantom. It hurt, Alot! The acting was mediocre, the singing was horrid. I cannot however blame all the problems on the actors. It was obvious to me that after seeing the movie (oops!) that they had indeed changed it to fit the movie. The phantom went from a cool, collective temper, to a whiney spazmatic kid who gets picked on in school. I would not recommend this shows to anyone who wants to enjoy their first show. Who knows maybe I will give it another shot in twelve years.

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