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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296



2.0 star rating Patricia Vaughn from Dallas, Texas


I attended this show last night. It was good, but certainly not great. Disappointed.

1.5 star rating Don and Dawn C from Appleton, Wisconsin


My wife and I have seen Phantom 8 times in the past. At intermission we stood up and looked at each other with the gaze of what has just happened. Songs shortened, lyrics changed, at times humor and playful nature of the actors minimized. Huge changes in the set and outright leaving parts out that made the original show so magicial. The chandilier rising from the stage, the boat ride and song as they went to his lair, the stair case and costumes in Masquerade. Christine putting the ring on a table instead of giving the right back to the Phantom directly. The singing and acting was at least 2 steps below anything we had seen in the past shows. We waited all year for this show, and to be let down so badly, I wish we could get a refund and see a different show. For those that have never seen Phantom of the Opera, they probably enjoyed this very much. But if you have seen the old version of this show, skip this one and do not let your fond memories be tainted.

1.5 star rating Mari golt from sacramento, Ca.


performance was MONDAY, 2/5 AT 8:00 This was our 3rd time seeing TPOTO but 1st in NYC. Very disappointed in the actors who played the phantom and Christine"s boyfriend. The phantom sang off key....often at the beginning of a song it was very difficult to hear him. He didn't caress Christine during the seductive scenes. Rouelle was simply clumsy on stage and was not convincing at all. He often appeared confused, not knowing quite how to position himself on the stage. There was no natural chemistry between he and Christine and this came across during the performance. Sorry.....we just didn't feel this was worth the money.

1.0 star rating Eric from Seattle, Washington


At least that's how it felt. My wife and I took friends who had not seen any version of POTO before. They were totally lost! Couldn't understand half of it. The Phantom was sub par. Felt like a budget production. And what is with the revolving stage? This was by far the worst version of the POTO. A.L. Webber I'm sure is very disappointed. Please bring back the original and cast it with professionals!

1.0 star rating Christa F. from Seattle, Washington


First, let me say I have seen POTO is the past several times and I was beyond excited when I saw it was touring through. I bought tickets for my young daughter hoping she would fall in love with the story, the music, and the grand performance that I did at her age. Nope. What a mess of a production. The cheap revolving stage, the NON rising/crashing chandelier, the minimal costumes, no masquerade staircase, and all the changes to the choreography has completely ruined what was once a most spectacular and emotional experience. The whole storyline is now so muddled. My daughter was lost the entire time and I kept having to explain the scenes to her. She was not impressed. And, I, of coarse, was more than sad and frustrated that the experience I had hoped to share with her had been ruined by someone's idea of "better". Well, if no drama, no mystery, no heartpounding, and no love for the characters is "better". There you go.

1.0 star rating from Tigard/Portland, Oregon


and I'm a big fan of POTO! Saw this at the Keller auditorium last night. If it weren't for ruining it for my wife I would have walked out early on. The main cast, save for Carlotta (Trista Moldovan), was AWFUL! The Phantom (Quentin Oliver Lee) being the worst, such a let down. The only time he had any power behind his voice was literally the last line of the show. You could barely hear him the rest of the show, and when you did it sounded like a whiny high school teenager. Christine (Eva Tavares) needs to go! Also no power, she rushed through most of the actual lyrics without actually singing them through, totally FAILED on 'The Point of No Return', my wife said she sounded more like a high pitched Disney character. To make it worse there was ZERO believable chemistry between the Phantom and Christine. The sets were small and cheap looking, they shortened many of the original breathtaking scenes. I could go on but you get the point. Fans of the original production WILL be disappointed

1.0 star rating Anonymous from Anytown, AT 55555


This show was weird. It was seriously depressing and boring. I didn't get the story at all! Some creepy guy that has a secret lair in an opera house falls in love with a soprano and becomes jealous of the guy she loves and tries to kill him while throughout the whole show sings boring operatic songs that are too overdone. Did I miss anything? This is what you're getting when you see this show. Enough said...

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