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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296



2.5 star rating Anonymous from Cincinnati, Ohio


If you have never seen other productions of the Phantom Of the Opera, and if this was your first time seeing it, then you probably thought it was fantastic but not knowing what the past shows were like let me just say that I have been to many other productions of Phantom and this one was a total disappointment and I was dissatisfied with it . The set was interesting but It did not have the grandeur of past sets & did not feel like broadway. Very lacking. No passion from the actors Singing was just ok I have heard better. Over all. I think it was poorly done. Costumes were disappointing and even more disappointing was Masquerade, no splendid costumes and grand staircase no crashing cymbals, not nearly good enough singing. Feeling so let down because I know how amazing the Phantom can be I've seen it ! And this show was anything but. So so dissatisfied and disappointed. What a bummer. I have seen it before and it was so much better in the past than in this production. Shame.

2.5 star rating Michele from Cincinnati, Ohio


Attended the Phantom last night with my four children, ranging from 12 to 25. It was their first time and thoroughly enjoyed it. I, however, was sadly disappointed. Where was all the pizzazz? Hate the new set. From the moment the chandelier was revealed, I knew the grandeur was gone. The simple up and down motion of the chandelier is far less dramatic than it rising from and falling to the stage.The phantom lacked any huge presence and seemed like just some guy. Voices were decent but difficult to make out the lyrics if you didn't know them. Masquerade was the saddest part of all. No staircase, no flamboyant costume.And what happened to the zillions of candles when the phantom is taking Christine on his boat? That was supposed to be an iconic scene but felt so watered down it made no impact. Where was the scene with Christine in a bridal gown? Just cut that? The phantom's disappearance at the end was also anticlimactic. For a $700 night out,I don't feel we got our money's worth. Sa

2.5 star rating John from Cincinnati, Ohio


Having seen Phantom of the Opera on multiple occasions in different cities, I have to say that last evenings performance left me wanting. There was a distinct lack of depth or emotion in the singing and the stage design minimized all the grandeur of the original. For most first time theater goers this may have been a pleasant enough experience however, if you've seen a previous production of PTO I would skip this particular endeavor. They changed the lyrics of several songs, what were they thinking?

2.5 star rating Janet h from Toronto, Ontario


I love love love The phantom. My husband is a bigger fan. We were gravely disappointed by the singing in this production. Couldn't understand the phantom - was the mask and makeup impeding his ability to speak? Is English his first language? It was horrible. Went home - googled him in the Voice and he had a fantastic voice. What happened tonight? if it is your first time, read the story first because you won't understand what is happening! Staging and others were good but the phantom was a phlop.

2.0 star rating Anonymous from Anytown, AT 55555


I saw the March 25, 2008 performance, and went in with high expectations. I had seen Phantom in the Majestic in 1990 and was so enchanted with it that I jumped at the chance to see it when I returned to NYC this spring. However, I feel that the show has become very dated, and the music and performers were not nearly as sharp as they could and NEED to be. No, we didn't have the greatest seats, but for what we paid for our seats, I would have hoped to be able to hear the whole show... this was not the case. I really struggled to hear during most of the performance... and I do NOT have hearing problems! In short, I wish that I had seen another show instead of seeing this flat performance of Phantom. Sadly, with so many other choices in town, this should not be at the top of anyone's list anymore.

2.0 star rating Jean from Chicago, Illinois


Although I knew the story, this was the first time I had seen the show. Although the music was good, the cast was not able to bring me emotionally into the plot. I saw no chemistry between the characters either. Maybe it was the acoustics of the Cadillac Theater, but i was not able to understand much of the lyrics. The comical relief parts fell short of their potential. The stage and costumes were amazing, but not good enough for me to recommend this show to anyone. I had hoped this would be a highlight of my daughter's winter break, but it fell very short.

2.0 star rating Sad in Pulaski :( from Appleton, Wisconsin


So sorry for the negative review, but the tickets are an investment and I do not feel I spent my time wisely. This should have been advertised better about the new version. This is my favorite play and I have been boasting about this to my friend for years. I was so excited when it was playing in Appleton that we made it a girl’s weekend. I was so taken back with a totally different beginning. My friend stated by the second half that she was having a hard time following it. I said, “I can believe it, if I didn’t know the story, I would be lost too.” It felt like a high school music class rendition. I did not have any emotional response other than waiting for SOMETHING to spark that familiar resounding orchestra and voice that used to take my breath away. I don’t blame the actors who work so hard to put together a version of who’s ever vision this was. If this is a pilot, I vote NO! Bring back the passion!

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