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Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 298



2.5 star rating Anonymous from New York, New York


I hate saying it but nothing stunning here. I am a huge fan of Phantom of the Opera and this performance significantly fell short of expectations. They used a significantly wet mix for the mics which wreaked of reverb rather than letting the hall do it naturally. They cut the Phantom's mic off one line early at one point. When the Phantom takes Christine to his dungeon of sorts the first time the two disappear below the stage and then immediately reappear above on a bridge of sorts - obviously doubles. The audio perspective clearly changed so either the performers were singing under the stage in a very closed-in space, or a recording was used that also had closed-in characteristics - either way I could tell something was wrong. To make things worse the doubles had some trouble synching up to the other actors/recording with their lips. Tons more wrong but not enough characters left. The Phantom was probably the only unquestionably good aspect about the show.

2.5 star rating SAH from Chicago, Illinois


Matinee performance, 1/11/2014 sitting in Row F Seat 18 it’s rightmost near front of the theatre, Aisle 1. Good seating; most of the action takes place at stage right. Yet, I was unable to see movement at stage right Theatre Populaire. I couldn’t see Raul I heard him. The Ford Cadillac stage is too small to accommodate this play. Scaled down scenes, less numbers of actors on stage accommodating small limited space. No spectacle, grandeur of stage, props, lighting, etc. Stage blocking cast two characters directly in my line of sight to middle stage so I didn’t see the Phantom’s entrance to or his costume at the Masquerade ball binoculars did not help… Changes made to the story didn’t enhance or expand on it they only detracted from it & the atmosphere. Maybe my problem is I am spoiled by viewing the Royal Albert Hall’s version of the play; same director, however RAH’S version is well above par in every aspect to the current version. The acting could have been better; many times, it lacked fire, intensity, joviality, horror/comedy as displayed in other versions. Phantom of the Opera 2013/14 is not a play for anyone who has seen it at another time, place, and/or in another venue.

2.5 star rating Anonymous from Cincinnati, Ohio


If you have never seen other productions of the Phantom Of the Opera, and if this was your first time seeing it, then you probably thought it was fantastic but not knowing what the past shows were like let me just say that I have been to many other productions of Phantom and this one was a total disappointment and I was dissatisfied with it . The set was interesting but It did not have the grandeur of past sets & did not feel like broadway. Very lacking. No passion from the actors Singing was just ok I have heard better. Over all. I think it was poorly done. Costumes were disappointing and even more disappointing was Masquerade, no splendid costumes and grand staircase no crashing cymbals, not nearly good enough singing. Feeling so let down because I know how amazing the Phantom can be I've seen it ! And this show was anything but. So so dissatisfied and disappointed. What a bummer. I have seen it before and it was so much better in the past than in this production. Shame.

2.5 star rating Michele from Cincinnati, Ohio


Attended the Phantom last night with my four children, ranging from 12 to 25. It was their first time and thoroughly enjoyed it. I, however, was sadly disappointed. Where was all the pizzazz? Hate the new set. From the moment the chandelier was revealed, I knew the grandeur was gone. The simple up and down motion of the chandelier is far less dramatic than it rising from and falling to the stage.The phantom lacked any huge presence and seemed like just some guy. Voices were decent but difficult to make out the lyrics if you didn't know them. Masquerade was the saddest part of all. No staircase, no flamboyant costume.And what happened to the zillions of candles when the phantom is taking Christine on his boat? That was supposed to be an iconic scene but felt so watered down it made no impact. Where was the scene with Christine in a bridal gown? Just cut that? The phantom's disappearance at the end was also anticlimactic. For a $700 night out,I don't feel we got our money's worth. Sa

2.5 star rating John from Cincinnati, Ohio


Having seen Phantom of the Opera on multiple occasions in different cities, I have to say that last evenings performance left me wanting. There was a distinct lack of depth or emotion in the singing and the stage design minimized all the grandeur of the original. For most first time theater goers this may have been a pleasant enough experience however, if you've seen a previous production of PTO I would skip this particular endeavor. They changed the lyrics of several songs, what were they thinking?

2.5 star rating Janet h from Toronto, Ontario


I love love love The phantom. My husband is a bigger fan. We were gravely disappointed by the singing in this production. Couldn't understand the phantom - was the mask and makeup impeding his ability to speak? Is English his first language? It was horrible. Went home - googled him in the Voice and he had a fantastic voice. What happened tonight? if it is your first time, read the story first because you won't understand what is happening! Staging and others were good but the phantom was a phlop.

2.0 star rating Anonymous from Anytown, AT 55555


I saw the March 25, 2008 performance, and went in with high expectations. I had seen Phantom in the Majestic in 1990 and was so enchanted with it that I jumped at the chance to see it when I returned to NYC this spring. However, I feel that the show has become very dated, and the music and performers were not nearly as sharp as they could and NEED to be. No, we didn't have the greatest seats, but for what we paid for our seats, I would have hoped to be able to hear the whole show... this was not the case. I really struggled to hear during most of the performance... and I do NOT have hearing problems! In short, I wish that I had seen another show instead of seeing this flat performance of Phantom. Sadly, with so many other choices in town, this should not be at the top of anyone's list anymore.

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