CORONAVIRUS: Latest updates here. Our 100% buyer guarantee applies to future purchases too!

Phantom of the Opera Reviews

Broadway FavoritesBroadway ShowsMusicalsTony WinnersValentines Day

Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 296

Page:12345678910111213141516171819202122232425262728293031323334353637383940414243All

Sort:

3.0 star rating Sam from Seattle, Washington

SOUND WAS TOO LOW.

I saw the show at the Paramount in Seattle on August 12. I took my wife who has never seen it. We were both very excited. I want to first start with compliments. The Paramount is epic. Love the venue. They stage production was impressive, Very well done. However, Masquerade was not. It was small, dark, and fell very short of the grandeur the scene requires. Also, the story was hard to follow. It was like a cliff note performance. However, the worst part was the sound. It was way too quiet on the mezzanine making the story even harder to follow. We left the show early. Overall, I was not happy with the overall production or the sound quality. The cast was amazing. Songs were well sung and the cast did a flawless job.

3.0 star rating Candace L. from San Francisco, California

UNDERWHELMED

Went with a group of friends who have all seen multiple past performances in previous years. We were all unimpressed with the production from the singing to the costumes. This was very disappointing as we were all excited to see the play again. Emma Grimsley as Christine Daae was very good but we felt the roles of The Phantom & Raoul were not up to par. For the price of the tickets, I expected a much more professional performance. The production felt a little amateur compared to past productions of Phantom.

3.0 star rating Mark from Seattle, Washington

GREAT PRODUCTION VALUES. GOOD PERFORMANCE. NO CHEMISTRY.

The updated staging and effects are a welcome and refreshing addition to this classic. Eva Tavares and Quentin Oliver Lee put up great vocal performances. They are certainly talented. However, what was lacking was the chemistry that is so essential to the relationship between Christine and Phantom. What should be portrayed by Christine as being torn by a mix of fear, fascination, pity and love for Phantom falls flat and comes across as simply disgust for him. In return, Phantom's only link to sanity and humanity should be anchored by Christine and that crucial part of him just doesn't come across well. This very complex and essential part of the story is just not well-interpreted and executed by Eva and Quentin. In previous viewings of Phantom I've found myself on the edge of my seat, completely engrossed in watching this enthralling dynamic play out between Christine and Phantom. In this rendition I found myself disappointed when I should have been completely captivated.

3.0 star rating Basilbrush from Toronto, Ontario

CHRISTINE REPLACED WITH SUBSTITUTE :-(

Attended June 19th. Phantom -AWESOME. Raoul - AWESOME. The comedy of the opera owners was hilarious - they all did a great job and the stage effects and management was fabulous. Unfortunately on the evening we had tickets Christine was replaced with a substitute and she was awful. Off tune. Totally the wrong type of voice for Christine...she should be 'pure' not 'warbly'. That actress would have been perfect as Carlotta, but definitely shouldn't have been cast even as a backup for Christine. Even Carlotta sounded better than her. It was a real let down. My all-time favourite musical. The phantom and Raoul were really, really good, as was the rest of the cast and the staging. This would have been a 5 for me if not for the poor performance of Christine's replacement. Ultimately I begrudge the 100s of $ spent on the tickets because Christine's songs are some of what makes this musical one I will attend again and again.

3.0 star rating Tim from Portland, Oregon

MEDIOCRE AT BEST; LACKLUSTER PERFORMANCES; JUICY PHANTOM

Having seen this show several times in multiple places, I was deeply disappointed and would have to consider this mediocre at best. The cast, while passable if one were performing locally, failed to bring the romantic flair and melancholy that is associated with the Phantom of the Opera. The Phantom, while his voice was nice, had a severe saliva issue that would cause constant projected sprays throughout the show. In fact, moments where the Phantom leaned down during scenes, small globs of spit would drop to the floor or set beneath. This, for me, proved very distracting and scenes between he and Christine seemed to play out with this issue in mind, thus removing any sense of chemistry throughout the sets. The show felt disjointed, Rauol seemed more a schoolboy learning his parts for a highschool play, and many of the other of the cast made you feel like you were at Disneyworld watching an outdoor rendition of Beauty and the Beast while munching on popcorn. Disappointed!

3.0 star rating Maggie from Salt Lake City, Utah

PROBS, BUT FABULOUS PHANTOM

The Deseret News hit the nail on the head: the two standout performances were by Quentin Oliver Lee and the stage set. That said, other great performances were given by Carlotta (who actually was the understudy), Raoul, Firmin and Andre. I hate to say this, but I was very disappointed by Christine (Eva Tavares)--she sang very nasally, but her acting was quite good. The ensemble was spot on, giving the audience everything they could ask for, except for having to sing shortened versions of iconic songs as well as use different lyrics (very disconcerting for those of us who know the originals by heart ). I wanted to take my granddaughters, as they love the show as much as I do, and next time I will. I was in the disabled section, which I'm pleased to say was as good a seat as I could have hoped for, and the staff of the Eccles could not have been nicer.

3.0 star rating Sean Downey from Toronto, Ontario

GREAT CAST, TERRIBLE SETTING.

The performers did a marvelous job. Unfortunately the venue was not up to the task of hosting it. The sound system was terrible and made the majority of the productions vocal work unintelligible. While the music of the production was distinct and recognizable, the words being spoken were simultaneously stifled by the terrible sound system and drowned out by a too loud orchestra. All in all this production was great but drug down by the sub-par venue it was hosted at.

What you thought

Seen Phantom of the Opera? Loved it? Hated it?

Help your fellow New York City Theater visitors by leaving the first review. Everyone will love you for it, we promise!

Write a review now

About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

Next available performances

Mon, Jan 4

-

$90

Tue, Jan 5

-

$90

Wed, Jan 6

-

-

Thu, Jan 7

-

$90

Fri, Jan 8

-

$90

Sat, Jan 9

-

$90

Sun, Jan 10

-

$90

View all times and dates

Nearby

Venue home

Venue home

location

Location

hotels

Hotels

Additional Information

seating chart
SeatingSeating map

Spread the word

Sound good to you? Share this page on social media and let your friends know about Phantom of the Opera at Majestic Theater.

Get the T-shirt

Official Phantom of the Opera broadway souvenir merchandise

Please note: The term Majestic Theater and/or Phantom of the Opera as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Majestic Theater and/or Phantom of the Opera and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Majestic Theater and/or Phantom of the Opera and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.