An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

Phantom of the Opera Reviews

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Average customer review: 4.0 star rating (4.2 Stars)

Number of reviews: 300



1.5 star rating Don and Dawn C from Appleton, Wisconsin


My wife and I have seen Phantom 8 times in the past. At intermission we stood up and looked at each other with the gaze of what has just happened. Songs shortened, lyrics changed, at times humor and playful nature of the actors minimized. Huge changes in the set and outright leaving parts out that made the original show so magicial. The chandilier rising from the stage, the boat ride and song as they went to his lair, the stair case and costumes in Masquerade. Christine putting the ring on a table instead of giving the right back to the Phantom directly. The singing and acting was at least 2 steps below anything we had seen in the past shows. We waited all year for this show, and to be let down so badly, I wish we could get a refund and see a different show. For those that have never seen Phantom of the Opera, they probably enjoyed this very much. But if you have seen the old version of this show, skip this one and do not let your fond memories be tainted.

1.0 star rating Anonymous from Anytown, AT 55555


This show was weird. It was seriously depressing and boring. I didn't get the story at all! Some creepy guy that has a secret lair in an opera house falls in love with a soprano and becomes jealous of the guy she loves and tries to kill him while throughout the whole show sings boring operatic songs that are too overdone. Did I miss anything? This is what you're getting when you see this show. Enough said...

1.0 star rating Janet U from NY/NJ area


I was very disappointed with our recent visit to POTO at the Majestic. We had pretty good seats (and paid a lot of money for them), Front Mezz Center, Row E, and we could barely make out most of the (singing) dialogue. The only performer who we could hear and understand clearly was the Phantom character, so we know it wasn't the aucoustics. So at least half the scenes had no meaning for us and we had no idea what was going on....I can't believe more people aren't experiencing this.

1.0 star rating Marcy from New Jersey


Either the acoustics were not set up properly, or the actors mumbled while singing. At first, I thought that since I'm middle aged, maybe my hearing is going. But then during intermission I heard many of the other patrons saying that they also had difficulty understanding (not hearing) the words. The costumes and the set were beautiful, the theme great, but we missed most of the show because we didn't know what the actors were singing for much of the performance. Shows are so costly and I attend a performance once every 1-2 years as a treat. I feel like I wasted my time and money here.

1.0 star rating Anonymous from Rochester, New York


This show was absolutely dreadful. From the staging to the choreography to the acting to the singing. The Phantom of the Opera has been one of my favorite productions since I was a child. This past experience left a bad taste in my mouth. If I hadn't known every line of the show, I would not know what the actors were saying half the time. The phantom himself was quite a disappointment. He did not have the voice to play that role. And as for the staging...the chandellier is supposed to be on the stage at the start of the show. The dramatics of that is what really starts the show. Also, the staircase was missing in "masquerade". It felt as though the production was trying to be "budget friendly" and cut out some things that really provide an impact on the audience. It was just all around awful and I would definitely not recommend seeing it. If I could get my money back I would.

1.0 star rating Wayne from Omaha, Nebr


This was our 6 th time seeing The a Phantom. I purchased 4 th row center and could not even see their faces, the whole play was dark and shortened. Why have it so dark you could not see them. The reason I purchased these tickets WAS to see their faces. The performance by the phantom was terrible. He had problems holding notes and was the worst of all the phantoms. He just didn’t seem to be able to pull it off. The height difference was almost a joke as he had to bend over for some scenes.I was very disappointed with the changes in the scenery. Just did not seem to be a top notch program. If these are the same actors in a performance near me., being with in 400 miles. I won’t waste the gas or hotel room again. Poor showing!

1.0 star rating Eric from Seattle, Washington


At least that's how it felt. My wife and I took friends who had not seen any version of POTO before. They were totally lost! Couldn't understand half of it. The Phantom was sub par. Felt like a budget production. And what is with the revolving stage? This was by far the worst version of the POTO. A.L. Webber I'm sure is very disappointed. Please bring back the original and cast it with professionals!

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About New York City Theater: We are an independent show guide not a venue or show. We sell primary, discount and resale tickets and prices may be above or below face value.

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