Access Information
Access Into Theatre:
Theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre we are unable to provide assistance.
Accessibility by Seating Section
Orchestra Location:
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.
Mezzanine Location:
Located on the 2nd level: up 20 steps. Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row. Entrance to Mezzanine is behind row D.
Access Ticket Information
Performances for the Hearing Impaired and Deaf:
For information, please call: (212) 221-0013.
Performances for the Partially Sighted and Blind:
For information, please call HAI (Hospital Audiences Inc.) (212) 575-7663, Monday -Friday, 9am - 5pm (EST).
Access Ticket Information:
To purchase, please call Special Promotions at: (212) 947-8844 or outside the NY metro area, VOICE: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888) 889-8587.
Assistive Listening System
Please call: (212) 582-7678 to reserve in advance. Drivers license or ID with printed address required as a deposit.
Restroom
There is a wheelchair accessible restroom (unisex) located on the lobby level. There is a men's restroom located on the Mezzanine level up 20 steps. A ladies' restroom is located on the lower lounge (down 18 steps).
"Kristin Chenoweth and Sean Hayes star in a revival of Promises, Promises, the Burt Bacharach, Hal David, Neil Simon musical based on the Billy Wilder film, The Apartment"
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