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246 West 44th Street, New York, NY 10036
Frequently Asked Questions
Q: What is the best availability for tickets?
Weeknights are better than weekends; the further in the future you go, the better the availability.
Q: Is the show appropriate for my 5-year old?
American idiot is suitable for audiences aged 12 and upwards (Strong language and simulated drug use).
Q: What is the running time of the show?
95 minutes with no intermission
Q: What is the cancellation line and how does it work?
If a show is sold-out, a very limited number of day-of-performance tickets may get released for sale (at the box office only) right before show time. To purchase released tickets you must stand in the cancellation line at the box office on the day-of-performance only. Standing in the cancellation line does not guarantee a ticket. The number of tickets available varies per show and are available on a first-come first-served base in the cancellation line.
Q: Are there devices for the hard-of-hearing?
Yes. Available free-of-charge inside the lobby.
Q: What time should I arrive at the theatre?
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.
Q: Are there concessions inside the theatre?
Yes. Soft drinks, water, cocktails, candy & show merchandise (no food). No food is allowed into the theatre.
Q: Can I smoke in the Theatre?
No smoking in the theatre; patrons may go outside during intermission
Q: Can I take photgraphs of the show?
Absolutely NO recording devices are allowed in the theatre, including still cameras
Please note: The term St James Theater as well as all associated graphics, logos, and/or other tradermarks, tradenames or copyrights are the property of the St James Theater and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the St James Theater and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.