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247 West 44th Street, New York, NY 10036

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Now showing, Open Run

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Tony Winner

Tony Winner

"With the distance of more than a decade - and a couple hundred new musicals - since my last visit, I found myself with a new appreciation for this beloved show's gothic theatricality."

Charles Isherwood, The New York Times

Buy Tickets For Phantom of the OperaBuy Tickets
Avg. Customer Review (4.4 Stars):
Number of Reviews: 216
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Showing 26 to 30 of 220 reviews
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2416 of 4812 people found the following review helpful:
Bring back the original,
Jun 22, 2014
reviewer: from Appleton, Wisconsin
So sorry for the negative review, but the tickets are an investment and I do not feel I spent my time wisely. This should have been advertised better about the new version. This is my favorite play and I have been boasting about this to my friend for years. I was so excited when it was playing in Appleton that we made it a girl’s weekend. I was so taken back with a totally different beginning. My friend stated by the second half that she was having a hard time following it. I said, “I can believe it, if I didn’t know the story, I would be lost too.” It felt like a high school music class rendition. I did not have any emotional response other than waiting for SOMETHING to spark that familiar resounding orchestra and voice that used to take my breath away. I don’t blame the actors who work so hard to put together a version of who’s ever vision this was. If this is a pilot, I vote NO! Bring back the passion!
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2455 of 4843 people found the following review helpful:
A huge letdown from previous shows we have seen in the past,
Jun 15, 2014
reviewer: from Appleton, Wisconsin
My wife and I have seen Phantom 8 times in the past. At intermission we stood up and looked at each other with the gaze of what has just happened. Songs shortened, lyrics changed, at times humor and playful nature of the actors minimized. Huge changes in the set and outright leaving parts out that made the original show so magicial. The chandilier rising from the stage, the boat ride and song as they went to his lair, the stair case and costumes in Masquerade. Christine putting the ring on a table instead of giving the right back to the Phantom directly. The singing and acting was at least 2 steps below anything we had seen in the past shows. We waited all year for this show, and to be let down so badly, I wish we could get a refund and see a different show. For those that have never seen Phantom of the Opera, they probably enjoyed this very much. But if you have seen the old version of this show, skip this one and do not let your fond memories be tainted.
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2391 of 4779 people found the following review helpful:
Lots of sound issues and musical timing,
May 13, 2014
reviewer: from Cincinnati, Ohio
I saw the show in Columbus, OH and it was great. Grodin is a superb Phantom, and the rest of the cast was excellent. When they came to Cincinnati (my town), I went to see it again. The performance was good - but lots of parts were sung rather fast, almost like they had better places to be. It left much to be desired. I still loved the show overall. So I took my mom for Mother's day sat. eve. She hadn't seen it since Michael Crawford played the Phantom. When we arrived, the understudy took over for the Phantom for the last week it was in town. A bit disappointing, I had talked up Grodin to her, and now felt a little stupid. BUT - When Snyder went to sing his first lines as the Phantom - nothing came out. His mic was dead!! You couldn't hear him again til they went downstairs, and when he tells Christine to "SING" he just walked off stage. Probably to fix the mic before MOTN. Smart move. But his performance was affected. After Int. he was amazing! But sound problems continued. :(
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2442 of 4848 people found the following review helpful:
Very Disapointing,
May 10, 2014
reviewer: from Cincinnati, Ohio
Having seen Phantom of the Opera on multiple occasions in different cities, I have to say that last evenings performance left me wanting. There was a distinct lack of depth or emotion in the singing and the stage design minimized all the grandeur of the original. For most first time theater goers this may have been a pleasant enough experience however, if you've seen a previous production of PTO I would skip this particular endeavor. They changed the lyrics of several songs, what were they thinking?
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2345 of 4705 people found the following review helpful:
Where's the grandeur?,
May 09, 2014
reviewer: from Cincinnati, Ohio
Attended the Phantom last night with my four children, ranging from 12 to 25. It was their first time and thoroughly enjoyed it. I, however, was sadly disappointed. Where was all the pizzazz? Hate the new set. From the moment the chandelier was revealed, I knew the grandeur was gone. The simple up and down motion of the chandelier is far less dramatic than it rising from and falling to the stage.The phantom lacked any huge presence and seemed like just some guy. Voices were decent but difficult to make out the lyrics if you didn't know them. Masquerade was the saddest part of all. No staircase, no flamboyant costume.And what happened to the zillions of candles when the phantom is taking Christine on his boat? That was supposed to be an iconic scene but felt so watered down it made no impact. Where was the scene with Christine in a bridal gown? Just cut that? The phantom's disappearance at the end was also anticlimactic. For a $700 night out,I don't feel we got our money's worth. Sa
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Showing 26 to 30 of 220 reviews
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