Carnegie Hall has received one of the first-ever "Access New York" awards to institutions that have made important contributions toward making New York more accessible to people with disabilities. We are extremely proud of this honor and are pleased to provide the following services to our patrons.
Access
Carnegie Hall is accessible from the west entrance to the main lobby on 57th Street. Weill Recital Hall access is at 154 West 57th Street. Zankel Hall access is on 7th Avenue between 56th and 57th Streets.
Special Seating Arrangements
Available on the Parquet level of Isaac Stern Auditorium and Weill Recital Hall. Available on the Parterre and Mezzanine levels of Zankel Hall. Tickets for these seats may be purchased at all price levels. Patrons using wheelchairs must confirm seating access in advance by calling the House Manager's office at (212) 903-9605.
Assistive Listening Devices
For all three halls, assistive listening devices are available free of charge with the deposit of a valid form of ID. For events in Stern Auditorium and Weill Recital Hall, visit the coat-check room on the west side of the Carnegie Hall lobby. For events in Zankel Hall, visit the coat checks on the Mezzanine or Parterre levels of Zankel Hall.
Public Telephones
All public telephones at Carnegie Hall are equipped with volume control devices.
Large-Print Programs
Large-print programs are available for all events presented by Carnegie Hall. Pick them up at the House Manager's window in the Carnegie Hall Lobby for events in Isaac Stern Auditorium, or at the entrance to Weill Recital Hall for events held there, or from ushers in Zankel Hall for events held there.
Accessible Restrooms
Accessible restrooms are located on the Parquet level in Carnegie Hall, in the Lounge in Weill Recital Hall, and on the Mezzanine and Parterre levels in Zankel Hall.
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