Access Into Theatre:
Theatre is not completely wheelchair accessible.
There are steps into the theatre. Lower Lounge Concession is not wheelchair accessible. There is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. A person does not have to be confined to a wheelchair to use the lift. Upon arrival, please contact the uniformed custodian on duty in the Outer Lobby who will usher you to the Stair Lift. If the custodian is not present in the Outer Lobby, please ask the Box Office personnel to contact the manager.
The Box Office is on the street level. If you require assistance, the custodian will be available to help you with the operation of the lift before and after the performance.
Accessibility by Seating Section
Seating is accessible to all parts of the Orchestra via steps. There is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level.
Located on the 2nd level: up 2 flights of stairs. Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row. Entrance to Mezzanine is behind row
Access Ticket Information
Performances for the Hearing Impaired and Deaf:
For information, please call: (212) 221-0013.
Performances for the Partially Sighted and Blind:
For information, please call HAI (Hospital Audiences, Inc.) at (212) 575-7663, Monday - Friday, 9am - 5pm (EST).
Access Ticket Information:
To purchase, call Telecharge at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587.
Assistive Listening System
Please call: (212) 582-7678 to reserve in advance. Drivers license or ID with printed address required as a deposit.
There is a Stair Lift available. See Access into Theatre.
Outer lobby and wheelchair accessible.
Located on the Main Level. Wheelchair accessible restroom located near the upper landing of the Stair Lift.
Located near wheelchair accessible restroom.