Frequently Asked Questions
Q:
What is the best availability for tickets?
Weeknights are better than weekends; the further
in the future you go, the better the availability.
Q:
Is the show appropriate for my 5-year old?
Disney on Broadway performances are recommended
for a general audience. As an advisory to adults
who might bring young people, Disney recommends
its productions for ages 6 and up. All persons
entering the theatre, regardless of age, must
have a ticket.
Q: What is the running time of the show?
Approx. 2 hrs 30 mins. (15 minute intermission)
Q: What is the cancellation line and how does
it work?
If a show is sold-out, a very limited number of
day-of-performance tickets may get released for
sale (at the box office only) right before show
time. To purchase released tickets you must stand
in the cancellation line at the box office on
the day-of-performance only. Standing in the cancellation
line does not guarantee a ticket. The number of
tickets available varies per show and are available
on a first-come first-served base in the cancellation
line.
Q: Are there devices for the hard-of-hearing?
Yes. Available free-of-charge inside the lobby.
Q: What time should I arrive at the theatre?
Doors open 45 minutes before show time. We recommend
arriving at least 15 minutes before show time.
Q: Are there concessions inside the theatre?
Yes. Soft drinks, water, cocktails, candy &
show merchandise (no food). No food is allowed
into the theatre.
Q: Can I smoke in the Theatre?
No smoking in the theatre; patrons may go outside during intermission Q: Can I take photgraphs of the show?
Absolutely NO recording devices are allowed in the theatre, including still cameras
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