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(800) 901-4092

HELEN HAYES THEATER

240 West 44th Street, New York, NY 10036

Helen Hayes Theater FAQs

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions   

Q: What is the best availability for tickets?
Weeknights are better than weekends; the further in the future you go, the better the availability.

Q: Is the show appropriate for my 5-year old? 
May be inappropriate for children aged under 8. Please, no children under 5.

Q: What is the running time of the show? 
1 hour and 45 minutes minutes with a 15 minute  intermission

Q:  Are there devices for the hard-of-hearing? 
Yes. Available free-of-charge inside the lobby.

Q:  Where is show merchandise available? 
A limited selection in the lobby during the day when the box office is open.

Q:  What time should I arrive at the theatre? 
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.

Q: Are there concessions inside the theatre? 
Yes. Soft drinks, water, cocktails, candy & show merchandise (no food). No food is allowed into the theatre.

Q: Can I smoke in the Theatre?
No smoking in the theatre; patrons may go outside during intermission

Q: Can I take photgraphs of the show?
Absolutely NO recording devices are allowed in the theatre, including still cameras




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