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240 West 44th Street, New York, NY 10036
Frequently Asked Questions
Q: What is the best availability for tickets?
Weeknights are better than weekends; the further in the future you go, the better the availability.
Q: Is the show appropriate for my 5-year old?
May be inappropriate for children aged under 8. Please, no children under 5.
Q: What is the running time of the show?
1 hour and 45 minutes minutes with a 15 minute intermission
Q: Are there devices for the hard-of-hearing?
Yes. Available free-of-charge inside the lobby.
Q: Where is show merchandise available?
A limited selection in the lobby during the day when the box office is open.
Q: What time should I arrive at the theatre?
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.
Q: Are there concessions inside the theatre?
Yes. Soft drinks, water, cocktails, candy & show merchandise (no food). No food is allowed into the theatre.
Q: Can I smoke in the Theatre?
No smoking in the theatre; patrons may go outside during intermission
Q: Can I take photgraphs of the show?
Absolutely NO recording devices are allowed in the theatre, including still cameras
Please note: The term Helen Hayes Theater as well as all associated graphics, logos, and/or other tradermarks, tradenames or copyrights are the property of the Helen Hayes Theater and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Helen Hayes Theater and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.