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When you buy your tickets through www., your order is protected by a 100% Buyer Guarantee. There are 4 parts to the Buyer Guarantee:
We guarantee that we will get you your tickets no less than one (1) hour before your event’s start time. If you have any questions on a particular order, please contact us directly.
In the event that we are unable to send you the exact tickets you ordered, we will provide you with tickets for equivalent or better seating.
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If an event you bought tickets to is permanently cancelled, you will receive a full refund of the ticket price and all service and delivery fees. If an event is postponed, your tickets are valid for the new date and no refund will be issued.